Alicia K Delivery Terms and Conditions

Once we receive your order we will check availability of the item. If the item is available when you want it, a confirmation email will be sent and we will let you know a delivery date.

How long an item takes to get to you depends on three important factors:

1.    If the item is in-stock in our store: Items that are at our Nowra store take from 1-4 business days to get to you within Australia depending on your location. We use Australia Post Express Post.

2.    If the item is in-stock with the manufacturer: Items that are not in-stock in our store, but are in stock with the manufacturer, can take up to a month to get to you.

3.    If the item is available for order with the manufacturer: Items that are not in-stock at our store or at the manufacturer and need to be specially ordered can take up to 10 weeks. If your order is urgent you can also make a rush order for 5-9 weeks at an extra cost of $25 for each item.

*If we cannot get the item you want for you before your wear date, we will let you know and give you some alternative options to choose from.

*Your credit card will not be charged if we cannot fill your order. During peak formal season it can often be difficult to get the most popular items due to the high demand, so it’s really important for you to check your email to be sure that your order was able to be filled if you haven’t heard anything within two days please let us know.